StellarOne Mortgage Division wants your loan process to be a smooth and enjoyable one.  We take great pride in providing one on one customer service and experienced teams who are able to help answer all of your mortgage related questions. 

Step One – Meet with your mortgage consultant.

The first step involves an initial meeting at which we will work together to determine exactly what your needs may be and how we can best meet those needs. Everyone’s scenario is different, and we are here to assist you in finding the program that is right for you.

~    Make loan application

~    Pull credit

~    Discuss possible loan options

~    Pre-qualify you for a loan amount / payment that is comfortable for you

Step Two – Qualifying for your loan program

 As you know all programs are different and have different qualifying criteria.  At this time the Mortgage Consultant will send you a list of documentation needed for the program that best fits your needs.  The file will then be handed to a Processor.

~    The loan processor collects the pertinent documentation needed to complete the loan file and oversees the process, from submitting the loan to underwriting to coordinating the closing.   It is their experience and expertise that ensure a timely and successful closing. 

Step Three –  Underwriting the file

The processor will submit your file to the underwriter.  The underwriter verifies the information and makes sure you qualify for the program you have selected.  If all information is accurate and within the program guidelines the underwriter issues an approval and the formal commitment letter is provided to you.  The file is then passed to the loan closing department.

Step Four – Closing the loan

The closing department prepares your loan for closing by working closely with your Title Company or real estate attorney.  They make sure all details and documentation needed to close the loan are ready for your signature.

Step Five – You move into your new home.............or close on your refinance.